kokotogelPrivacy Policy

This page describes what we collect when you use kokotogel and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. We do not sell your data to third parties. We encrypt all information in transit and at rest.

Our privacy practices apply to all users of kokotogel, whether you access our platform on Android, iOS, or desktop. When you create an account, log in, deposit funds via DANA or e-wallet, or withdraw to your bank account, we collect and process data according to this policy. We are transparent about what we collect and why.

If you have questions about how we handle your data, contact our support team through your kokotogel account. We respond to privacy inquiries during standard business hours.

What We Collect and How We Use It

Personal Information

We collect your full name, email address, phone number, and date of birth when you create an account on kokotogel. We use this information to verify your identity, send account notifications, and contact you if we detect suspicious activity. We do not share this information with third parties except where required by law or to process your transactions.

We also collect your identity document (passport, national ID, or driver's license) during KYC verification. We store a copy of this document in encrypted form. We use it only to confirm your identity and prevent fraud. We do not use your identity document for any other purpose.

Financial Information

When you deposit funds into kokotogel via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we record the amount, date, and payment method. We use this information to credit your account, track your transaction history, and comply with financial regulations. We do not store your full bank account number or credit card details — we store only the last four digits and the payment method type.

When you withdraw funds from kokotogel, we record the withdrawal amount, date, and destination account. We use this information to process your payout, verify it matches your verified identity, and maintain records for compliance purposes.

Account Activity

We record all bets you place, games you play, and tournaments you join on kokotogel. We track your account balance, login times, and IP addresses. We use this information to detect fraud, prevent money laundering, and resolve disputes. We keep this data for at least five years for compliance purposes.

We also collect information about your device — your operating system, browser type, and device model. We use this to optimize our platform for different devices and troubleshoot technical issues. We do not use this information to identify you personally.

Cookies and Tracking

We use cookies to keep you logged into kokotogel and to remember your preferences. These are session cookies that expire when you close your browser. We do not use cookies to track you across other websites. We do not sell cookie data to advertisers.

We use analytics tools to understand how users interact with kokotogel — which games are popular, which payment methods are used most, and where users encounter problems. This data is aggregated and anonymized. We do not use it to identify individual users.

Third-Party Processors

We use third-party payment processors to handle deposits and withdrawals. These processors receive only the information necessary to complete your transaction — your name, account number, and transaction amount. We have contracts with these processors requiring them to protect your data and use it only for payment processing.

We also use third-party hosting providers to store our servers and databases. Our servers may sit outside your jurisdiction. We encrypt all data before it leaves our control, so hosting providers cannot read your personal information. We have data processing agreements with all hosting providers.

Your Rights and Our Commitments

Data Access and Deletion

You have the right to access all personal data we hold about you. Go to your Account Settings on kokotogel and select "Download My Data." We will provide your information in a portable format within 30 days. You also have the right to request deletion of your account and associated data. Contact our support team to submit a deletion request. We will delete your account within 30 days, except where we are required by law to retain records (typically five years for financial compliance).

Data Security

We encrypt all data in transit using TLS 1.2 or higher. We encrypt all data at rest using AES-256 encryption. We use firewalls, intrusion detection, and regular security audits to protect our systems. We do not guarantee absolute security — no system is non-specific info secure — but we follow industry best practices to minimize risk.

Password and Account Recovery

We do not store your password in plain text. We hash it using bcrypt, a one-way encryption algorithm. If you forget your password, use the "Forgot Password" link on the kokotogel login screen. We'll send you a reset link via email. If you lose access to your email, contact our support team with your identity document and we'll help you recover your account.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by email or through a notice on kokotogel. Your continued use of our platform after changes take effect means you accept the updated policy. We recommend reviewing this page periodically to stay informed about how we handle your data.

Contact kokotogel

If you have questions about this privacy policy, how we use your data, or how to exercise your rights, contact our support team. You can reach us through the help section in your kokotogel account. We respond to privacy inquiries within 30 days. We also accept requests via email — include your account email and a description of your request.

Our services are available only where local law permits. We comply with data protection regulations in all jurisdictions where we operate. If you are in the European Union, we comply with GDPR. If you are in Indonesia, we comply with Indonesian data protection standards. If you have a complaint about how we handle your data, you may file a complaint with your local data protection authority.

This privacy policy was last updated in 2024. We are committed to protecting your data and operating transparently. kokotogel is built on trust — we take your privacy seriously and will continue to improve our practices as technology and regulations evolve.